FAQ

How long will it take for my order to ship?

All orders ship within 24-72 hours, Monday- Friday except for all major US holidays. 

Do you ship to other countries outside of the USA?

Yes, we ship to Canada, Europe, Japan, and Australia. Please allow 7-21 days for your order to arrive when choosing USPS Priority Mail. 

Do you test on animals?

Absolutely not. Never have, never will. We only use ingredients that are safe for humans, so there's no need to test on animals. We test on us :) 

What happens if I don't like my Glowing Goodness?

Due to the nature of the products we sell, we do not offer refunds unless there is a defect on our part. Need help? Please email glowninja@veisebeauty.com and a Glow Ninja will always be happy to help!

How do I sign up for a subscription?

On each product, there's the option to purchase your Glowing Goodness one time or subscribe to monthly shipments, so you never have to worry about running out! Your subscription will ship every 30-90 days after your first order, depending on the time frame you choose.

Veise Beauty Hydrating Face Subscription

How do I skip my subscription for the month?

Please email us at glowninja@veisebeauty.com with the subject line "Skip Subscription" and we'll take care of it for you :)

How do I cancel my subscription? 

Please email glowninja@veisebeauty.com with the subject line "Subscription Cancellation" and we'll take care of it for you. 

What if my question isn't listed here? 

Please email us at glowninja@veisebeauty.com and a Glow Ninja will always be happy to help!