How long will it take for my order to ship?
All orders ship within 24-72 hours, Monday- Friday except for all major US holidays.
Do you ship to other countries outside of the USA?
Yes, we ship to Canada, Europe, Japan, and Australia. Please allow 7-21 days for your order to arrive when choosing USPS Priority Mail.
Do you test on animals?
Absolutely not. Never have, never will. We only use ingredients that are safe for humans, so there's no need to test on animals. We test on us :)
What happens if I don't like my Glowing Goodness?
Although this is rare :( we do offer a 30 day return policy. Please email email@example.com with your name, order #, and reason why you didn't enjoy your Glowing Goodness. A refund will be issued within 3-5 business days minus shipping. Subscriptions will not be refunded if already shipped for the month.
How do I sign up for a subscription?
On each product, there's the option to purchase your Glowing Goodness one time or subscribe to monthly shipments, so you never have to worry about running out! Your subscription will ship every 30-90 days after your first order, depending on the time frame you choose.
How do I skip my subscription for the month?
Please email us at firstname.lastname@example.org with the subject line "Skip Subscription" and we'll take care of it for you :)
How do I cancel my subscription?
Please email email@example.com with the subject line "Subscription Cancellation" and we'll take care of it for you.
What if my question isn't listed here?
Please email us at firstname.lastname@example.org and a Glow Ninja will always be happy to help!